Steve Jobs Acknowledges MobileMe Missteps

http://www.macrumors.com/2008/08/05/steve-jobs-acknowledges-mobileme-missteps/

Ars Technica reports that Steve Jobs sent an internal e-mail to Apple employees this evening admitting mistakes in launching MobileMe.

"It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store," he says. "We all had more than enough to do, and MobileMe could have been delayed without consequence."

In particular, Jobs suggested that Apple should have launched the MobileMe services individually rather than in a single, complicated transition. Jobs also outlined a reorganization of management structure in which Eddy Cue, Apple's vice president for iTunes, will add oversight of the App Store and MobileMe to his duties and will report directly to Jobs.

"The MobileMe launch clearly demonstrates that we have more to learn about Internet services," Jobs says. "And learn we will. The vision of MobileMe is both exciting and ambitious, and we will press on to make it a service we are all proud of by the end of this year."

MobileMe has been plagued by intermittent service at launch, exorbitant preauthorization charges for members signing up for the free trial, and an extended MobileMe e-mail outage affecting approximately 1% of customers that was not resolved until July 29th.

http://arstechnica.com/journals/apple.ars/2008/08/04/steve-jobs-mobileme-not-up-to-apples-standards

wow, i guess it was bigger than he thought to launch them all at the same time. at least he admitted to it and is doing something about it.

that's right, at least he is admitting it.

yeah, which is very big thing

yes, i'm glad he admits that they did this wrong, and that they are working to set it right

yeah thats good character. some people have too much pride and wouldnt do that.

that's true, i don't see steve ballmer doing that

yeah i know, he won't even admit about how big a threat apple is to microsoft

exactly ... he seems like a coward

yeah he does, he doesn't want to admit he's scared

he's just a moron i think

he's one of those 2