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http://www.macrumors.com/2008/07/26/apple-starting-to-restore-mobileme-email-access-some-email-lost/
Apple has finally posted an update regarding the extended MobileMe email outage that has affected approximately 1% of users. Their updated support document reports that they have restored web-access to affected MobileMe accounts. This will allow affected users to see emails that they have received since July 18th, the day the outage started.
As Apple details, users still do not have access to emails prior to that date and are unable to access their email from their desktop email clients.
Apple warns that users should not make changes to their MobileMe password, email aliases, or storage allocation while this temporary solution is in place. Doing so could result in technical errors.
Apple also admits that while the majority of email messages will be fully restored, approximately 10% of messages received between 5:00 a.m. PDT on July 16th and 10:20 a.m. PDT on July 18th have been lost. Additional details can be found in their tech note.
Apple has finally posted an update regarding the extended MobileMe email outage that has affected approximately 1% of users. Their updated support document reports that they have restored web-access to affected MobileMe accounts. This will allow affected users to see emails that they have received since July 18th, the day the outage started.
As a first step toward restoring service, we restored web access to a portion of your MobileMe Mail account at 10:00 p.m. PDT, July 25. You can now log into me.com, and use the Mail web application to access all the messages you have received since the July 18 service outage. You can also compose, send, and receive new messages as normal. Please note that this interim solution does not provide access to any email messages received or saved before the outage began on July 18.
As Apple details, users still do not have access to emails prior to that date and are unable to access their email from their desktop email clients.
Apple warns that users should not make changes to their MobileMe password, email aliases, or storage allocation while this temporary solution is in place. Doing so could result in technical errors.
Apple also admits that while the majority of email messages will be fully restored, approximately 10% of messages received between 5:00 a.m. PDT on July 16th and 10:20 a.m. PDT on July 18th have been lost. Additional details can be found in their tech note.
